There are more than 100 types of visas issued by the United States government and finding the appropriate information for your particular situation can be easy when you know where to go.
In most instances, the best place to get information regarding a new visa application or to check on the status of an existing application is by calling U.S. Citizenship and Immigration Services National Customer Service Center at
1-800-375-5283 or 1-800-767-1833 (TDD for deaf and hard of hearing)
Check Your Eligibility
There are also several helpful website pages to help you get started processing your application or for you to check on the status of an application in progress.
Check your Visa application status online – USCIS maintains an online processing system that allows visa applicants to check the status of their visa application. You will need your visa application receipt number and will need to create an account. Check the status here.
Visa Application Processing Time Information – USCIS provides an interactive estimator to help applicants learn how long it will take for their visa petitions to be processed.
The U.S. Visa Wizard – The U.S. Department of State, Bureau of Consular Affairs maintains this interactive tool designed to be the first step in helping foreign citizens find out what kind of visa they will need for travel to the United States.
List of U.S. Embassies – Managed by the U.S. Department of State, this webpage contains a comprehensive list of websites for U.S. embassies, consulates and diplomatic missions throughout the world.
Check Your Eligibility
U.S. Citizenship and Immigration Services Home Page – USCIS is charged with overseeing the security of the United States as it relates to immigration. This page is a good starting point and provides a wealth of information for prospective visa applicants.
USCIS Contact Us Page – a list of commonly used USCIS services for a variety of audiences.
Comprehensive List of USCIS Forms – available online or by calling 1-800-870-3676.
Schedule of Visa Filing Fees – provides cost information on fees for various types of visa applications.
Find a U.S. Citizenship and Immigration Services Office – you can visit USCIS offices in person as your application progresses through the system. Here is a list of USCIS offices throughout the country that provide various types of services.
Application Support Centers (ASC) – provide fingerprinting services after an applicant’s petition is filed. These facilities do provide general information.
Asylum Offices – offices work with applicants seeking asylum in the United States.
Service Centers – process a wide variety of visa applications filed online or by mail. They do not provide walk-in services for applicants.
Local Offices – conduct interviews and provide customer service and information for visa applicants.